Question 1

What is an AI chatbot, and how does it help my business?

Accepted Answer

An AI chatbot is a digital assistant on your website or social media that answers customer questions instantly, 24/7. It saves you time, captures leads, and improves customer experience without extra staff.

Question 2

Is it complicated to manage once it’s set up?

Accepted Answer

No — we handle the technical setup and provide ongoing support. You’ll get reports and updates, but you don’t need any specialist knowledge.

Question 3

Will it replace me or my staff?

Accepted Answer

Not at all. The chatbot handles repetitive questions, freeing you and your staff to focus on the personal, high-value work that matters most.

Question 4

Why is there a one-time setup fee?

Accepted Answer

Every business is different. The setup fee covers the time and expertise required to design, customise, and integrate your chatbot and automations so they work perfectly for your business. Once setup is complete, you’ll only pay the monthly fee for ongoing support and improvements.

Question 5

Can I upgrade my package later?

Accepted Answer

Yes — you can upgrade at any time. If your business grows or you want more features, we’ll adjust your package and only charge the difference in setup if extra work is required.

Question 6

Do I have to sign a long contract?

Accepted Answer

No. All packages are month-to-month, giving you flexibility. You can cancel or upgrade whenever you need.

Question 7

What happens after setup?

Accepted Answer

You’ll have a fully working AI chatbot and automation system, plus ongoing support from us every month to make sure it continues to deliver results for your business.

Question 8

How long does setup take?

Accepted Answer

Most setups are completed within 10 working days. Larger packages may take a little longer, but we’ll keep you updated throughout the process.

Question 9

What support is included each month?

Accepted Answer

Every package includes monitoring, performance reports, and adjustments as needed. Pro packages also include monthly review calls and marketing support.

Question 10

What if I need something custom?

Accepted Answer

If your business has unique requirements, we can create a tailored package. Just get in touch and we’ll design a solution that fits your needs.

Frequently Asked Questions